22–27 Jan 2023 | HBS CAMPUS | |
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| Develop strategies and management approaches that balance client demands, employee satisfaction, and growth—and sustain a sound bottom line. | As entry barriers rapidly disappear, competition is accelerating and reshaping the business landscape for professional service firms. Navigating this continual change successfully requires extraordinary leadership abilities. The Leading Professional Service Firms program provides the frameworks you need to develop and retain talent, deliver outstanding client service, and build a flexible corporate culture that can exploit disruptive innovation and market trends. | |
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| ARTICLE | Navigating the 'Bermuda Triangle' in Professional Services | |
Not all companies need to scale. According to HBS senior lecturer Ashish Nanda, "In professional services, successful firms tend to be either small or super-sized. There's very little middle ground." In this article, he explores a crucial choice that leaders of professional services firms face as their organizations grow. | |
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| Leadership Insights Blog | The latest Executive Education news, faculty insights, stories from campus, and more! | | | | | |